The AE21 Defining Difference
Welcome to AE21. If you’ve taken the time to check us out, then it’s important for you to know that AE21 is not just another “me, too!” consulting firm. With AE21, there is a defining difference.
The 1990’s will forever be known as the era of “re-engineering” and a time when nearly all existing business practices were tested against new expectations of efficiency and effectiveness. These new expectations brought tremendous improvements in service, productivity and profitability; yet out of these beliefs also developed a perception that processes or procedures categorized as old or “the way we always did it” were no longer valid -- no longer necessary. This was a mistake...
As the insurance industry and practice of claims evolves, it is critical that we not forget those “best practices” that were developed over a century of industry growth, seek to understand their purpose, and then gauge their effectiveness against today’s goals and objectives.