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Technical Support and Troubleshooting

Experiencing problems with your course or the learning management system? Below are the most common issues that our users experience and their solutions. If you do not find a solution to the problem you are experiencing below, please contact our office at 800-820-4550.

Login Issues when using Google Chrome
https://360.articulate.com/review/content/2b81ab00-dc01-406e-adae-14107656616a/review

“Running Courseware” Message  
https://360.articulate.com/review/content/e71c4ba0-acca-47aa-8103-33be6d821929/review

Text/Pictures Not Displaying (FLASH blocked)
Select your browser below for instructions to adjust your Flash settings”

For more information regarding the history and future of Flash, click HERE.

If you did not find the solution to the issue that you are experiencing, please call our office at 800-820-4550.

Please report any broken links by sending an email to: info@ae21online.com.

 


AE21 Online
800-820-4550
info@ae21online.com